 | TECHNOCORP |
HOSTING + TBOSE + WEBSITE + PHONE
YOUR BUSINESS NETWORK IN THE CLOUD
OVERVIEW
Technocorp began in 1992 as a small business information technology services provider and products reseller, and is an established trade name and mark since 1996.
Technocorp provides a specialized commercial solution, via its TBose product, to centralize the operations of an enterprise online,
by consolidating internal MIS (management information systems) functions and offloading redundant business management information services to Technocorp.
The TBose solution relies on a specially created management information system, as a basic hosted enterprise platform on which
Technocorp can deliver a structured stack of business services to the evolving enterprise:
BUSINESS SERVICES STACK
| Startup Services, Other Services, Corporate Messaging, Email, SMS, Phone, Voicemail, Tablets |
Resources |
| Custom Business Website, Data Collection from Sensors, Mobile & Web Apps As Services |
Consultation & Development |
TBose Platform
As A Service | Deployment Analysis, Installation, Configuration, Support, Education & Training |
Infrastructure
As A Service | Provision Equipment & Phone Numbers, Maintenance & Administration |
Note that the delivery of a full business services stack is dependent on the availability of allocated brokers and resources in a region.
The stack of business services is customized to fit the allocated budget of each customer and is implemented in phases.
While it is easier for an entrepreneur to simply and quickly adopt the solution when starting up a new business,
an existing business will have to work with Technocorp
to properly execute the required business analysis and change management processes, in order for all operations to be successfully migrated on to the new solution.
The following is a summary of some of the issues the TBose solution addresses:
→ An evolving enterprise needs a private business network in the cloud for workers, clients, and suppliers or partners;
→ An evolving enterprise needs to optimize its business management information services requirements as it operates online;
→ Human resources management online requires security controls on access to data, files, content and business services by workers;
→ An enterprise operating online requires security controls on access to data, files, content and business services by customers, partners and the public website;
→ IT requirements needed to be simplified and be well structured, in order for Technocorp to optimize the use of local resources; and
→ Technocorp has to provide the online evolving enterprise with optimized communication services, including business class email services, SMS and internal message services,
corporate phone and voicemail services for workers, including interactive applications with the corporate phone system.
Projects are extensive and Technocorp usually takes on interesting projects through personal introductions.
It is possible to
Contact Technocorp with a
project for consideration.
FEATURES
[+] Online Server Based Solution
Technocorp provides customers with a solution to operate a private business network online on TBose:
- One integrated business network for workers, customers, partners and suppliers.
- Centralizes everything within the private business network.
- Public access via an HTML5 browser.
Technocorp provisions and manages the required environment for custom business websites and services on TBose:
- Handles the required custom business website development.
- Handles custom web apps and mobile apps development.
- Converts I.T. into a commodity with TBose.
- Handles I.T. and technical TBose requirements.
- I.T. costs are consolidated.
- Handles startup businesses on shared environments.
- Migrates and evolves startup businesses onto VPSs or dedicated servers.
Technocorp provides small businesses with a solution to address security concerns in an increasing global market space:
- Servers are provision in the E.U., a jurisdiction with strong data protection laws.
- Alternative jurisdictions with strong data protection laws possible.
- A collaborative effort is required to protect consumers.
- Businesses may restrict or block access as required.
[+] Online Corporate Structure to Grow Into
TBose has a corporate organizational model online for operations and management:
- Accounts can be created to give customers, partners, suppliers and workers access to the online corporation.
- Business no longer requires offices with cables to connect workers to each other.
- Business manages human resources in an online corporate structure.
- Human resources can be allocated anywhere, and can work from home or from anywhere.
- All connections are tracked with access control on services and data.
- With the corporation online, a business only needs to lease offices and boardrooms on demand for meetings.
TBose is integrated with a corporate phone system and SMS services:
- A phone number is provisioned for the interactive phone system.
- Each worker is assigned an extension with voicemail.
- A call to an extension can be answered in a browser or be forwarded to another phone.
- Browser-to-browser calls between users are possible.
- Queues are setup to handle incoming sales and support services.
- Workers can receive SMS notifications on incoming corporate emails.
- A custom call tree to route calls and with a custom application can be developed.
TBose comes with a corporate email and messaging system:
- Each department and worker are assigned emails.
- Workers can inspect the routing information of emails to determine authenticity of origin.
- Incoming emails deemed to be spams or a threat must not be allowed to enter the corporate storage system.
- Incoming emails are automatically stripped down to text to eliminate probes, monitoring and security threats to the online corporation.
- Attachments are stored in the integrated filing system.
- Workers can receive notifications of incoming email by SMS or email to an external number or address.
- Workers can send and receive SMSes through the corporate email system.
- By design for security, the messaging system bypasses the email system for messages between account holders. The account can be configured to send out notifications.
- Each worker can have an external contact list. External contacts can be shared in a department or across the corporation.
[+] Integrated Text Chat and Video Chat
Basic 1-on-1 chat is integrated into TBose via the Birdy application.
Online users can directly communicate with each other.
Account users can communicate with external contacts.
External contact communications are scheduled email links.
The current Birdy version is able to stack connecting users.
The current Birdy version does not store a transcript of the session.
Birdy is used to initiate the third party video chat service.
Birdy into the public website.
[+] Integrated File Storage
Eliminate the need to use a third party to store files.
TBose has a global file management system for the corporation.
Files are stored for sharing, with access tracked in TBose.
Files can be disclosed to external contacts with access via the website.
Customers and partners can store files.
Corporate wide and organizational shares are predefined.
All files are stored and shared as single instances (no duplicates).
Files can be stored protected.
[+] Content, Corporate Blogs, News and Advertisements
TBose can generate plain text or simple structured documents.
Contents can link in files stored in the global file management system.
Protected contents can be generated.
Corporate blogs, news and advertisements are special types of content.
Blogs containing hash-tags are automatically indexed on the tag.
The public part of the website must be designed to support content published by TBose.
Authorized disclosure of corporate data with public social media requires social media accounts and integration with third party code.
Note, marketing a business on social media requires a dedicated worker, or the service can be outsourced. Consult with Technocorp.
[+] Knowledge Base of Notes
Notes can be attached to any record.
Access to notes can be controlled.
Notes define an information knowledge base.
Notes can be conceptualized as extending a record in multiple dimensions.
[+] Corporate Calendar, Schedules, Project Tracking and Timesheets
TBose uses an ISO8601 system calendar for all events.
The system calendar operates on UTC to handle users across timezones.
Calendar events can be created by workers and customers.
Calendar events are automatically translated into the user's timezone.
Invites to online users are routed internally, requiring acceptance.
Invites to external contacts are routed via email with an acceptance link.
TBose automatically converts schedules to the timezones of users.
TBose has a simple application to gate and track corporate projects.
Timesheets are done in the timezone of the (holding) corporation.
[+] Extensible, Scalable and Software Development
TBose can be extended through web and mobile apps. Customers work with Technocorp for the required custom software development.
TBose can be scaled through custom hardware configuration. Customers work with Technocorp to provision any required resources.
STARTUP
BUSINESS ISSUES
Even without having to deal with technical I.T. issues,
an entrepreneur with ambitions to evolve a business beyond a one-person operation cannot escape the fact that the business will have many moving parts and is naturally complex.
It is challenging to setup a corporation and run it online on any vendor's technology. Here is a summary of some of the issues the entrepreneur has to address:
→ First of all, the entrepreneur needs to raise money to pay for the cost in setting up a corporation online.
→ The entrepreneur has to be able to find and retain a supplier to help setup the corporation online from scratch,
and the supplier must have a range of capabilities that include integrating the business with a custom interactive corporate phone and voicemail services for workers.
→ A business plan is required to finance and manage the evolution of the corporation as rules and laws changes. For example, computing and supporting I.T. needs will increase.
→ While a business legally exists in a jurisdiction, its operations and data can be in another.
If ordered by a court, the entrepreneur must be able to provide any information that is required by the ruling.
It is important to understand tax laws and to have a good corporate lawyer. This is usually beyond the domain of an accountant.
→ The entrepreneur has to dedicate a trusted resource, the Chief Operating Officer, expected to stay for the duration of the business and to work with the supplier of the hosted corporate technology
• to learn how to use the technolgy as a tool for business needs,
• to provide management and controls in place to protect information on workers, customers and partners, including other business information, and
• to submit business requirements to the supplier to address specific needs as the business evolves.
→
The obscure technical knowledge that is possessed by a supplier, and its partners,
to deliver a hosted corporate solution on a given technology is not easily transferrable into an alternative technology environment by a third party.
This is because
• corporate hosting technologies, environment configurations, and solutions from vendors are all different, requiring services to be rewritten and data to be migrated;
• the proprietary expertise in delivering a solution on a technology is protected, usually by agreements between vendors, suppliers and customers; and
• the data migration cost is usually prohibitive for entrepreneurs, not to mention the retraining of users and the high risk of losing customers.
STARTUP PROCESS OVERVIEW
The following is an overview of the requirements in starting up and running a business, including an overview of the required work to deploy the business on TBose:
[+] Technocorp Authorized Brokers and Accounting Services
Technocorp is willing to working with accountants, and other non-technical service providers, to extend their portfolio to include its technology services.
The goal is to provide customers with local value added services, packaged to reduce their total cost of operation.
As a Technocorp Authorized Broker the service provider is able to work discretely in a supporting role to deploy startups on the non-technical parts of the TBose solution.
[+] Business Registration and Domain Name Ownership
A valid registered business is required to conduct business with Technocorp.
If required, help can be obtained in setting up a new business.
The domain name on which the business will operate must be valid.
The business can seek advice from Technocorp on domain name registration.
The domain name must not infringe on a trademark in the operating regions.
The business must own or possess a valid licence to use the domain name.
The domain name should be the same as the trademark.
Social media accounts should be immediately created with the domain name.
The business mission and operational overview, itemizing products and services are required.
A list of officers, partners, and workers with functions are required.
[+] Service Agreement
The business must execute a "SBSA" service agreement with Technocorp.
The "SBSA" service agreement is required to engage Technocorp in a project.
[+] Hosting Agreement
A business proposing to host a TBose solution on its own premise needs to grant Technocorp exclusive access to the solution.
It is not possible to provide access to an unauthorized third party.
Technocorp hosts all servers in the E.U. with stricter data protection laws.
The business must execute a hosting agreement with Technocorp.
Minimum hosting is part of the minimum implementation of a project.
As the business and project evolves, additions are negotiated and implemented.
The hosting agreement includes the TBose licence agreement.
The business must agree to the terms of the TBose licence agreement.
[+] Business Legal Responsibilities
Implement procedures for data protection of users.
Acquire authorization to store user information in the cloud.
Determine each user personal public and private information.
Determine what data is stored encrypted and unencrypted.
Identify data protection limitations to workers, partners and customers.
Update website "terms of use" agreement.
Update employee and contractor agreements.
Update any partner agreement.
Update customer agreement and service level documents.
[+] Deploy SMS and Voice Services, and Automate TBose Core Services
TBose requires some core services to be automated.
[+] Email Server Accounts Mapping
Define group accounts on server.
Update TBose to support group accounts.
Update TBose configuration.
Update service access details for user classes.
Create accounts for workers to access TBose.
Create accounts for customers to access TBose, with notifications.
Assign allowable services to each users.
[+] Public Website Design and Deployment
Landing page design and branding, with business information.
Customer access page design and branding, if required.
Handle feedback process, and optionally, order fulfillment processing.
Handle calendar events and files.
Add code to link website to social media networks.
Integrate all designed components with TBose.
[+] Business Operation Guidelines
Implement any required process states.
Implement any required notes categories for the knowledge base of notes.
[+] Training
Basic security procedures.
Messaging, email and sms services.
Email security and routing information.
Content creation,storage and access.
Entity and user account management.
File and content management.
Entity and user account management.
Basic system administration, including access monitoring and blocking.
[+] Marketing
Outsource or implement with a dedicated worker.
[+] Custom Application and Service Development
Business requirement document.
Use cases and user requirements.
Contract agreement with an Authorized Technocorp Consultant for implementation.
Customer acceptance testing with exception fixes.
Customer is required to submit a "Quality of Service" document to Technocorp at the end of the project.
TBOSE
The TBose, or the Technocorp Business O/S for Enterprises, is the natural evolution of the original Business Operating System Engine over the years.
The TBose is delivered as an integrated solution consisting of a product and a set of business management information services (BMIS) to set up and run a digital enterprise in the cloud.
As a product, the TBose is conceptually an extensible business web framework for the development of enterprise services,
with an integrated proprietary security model to control access to these services, including data, content and files by the public, customers, partners and workers.
As a set of business management information services (BMIS),
the TBose is a structured stack of services and this allows the digital enterprise to offload the technical complexities of the BMIS details as structured requirements with fixed costs to Technocorp and/or a local authorized broker.
BUSINESS SERVICES STACK
| Startup Services, Other Services, Corporate Messaging, Email, SMS, Phone, Voicemail, Tablets |
Resources |
| Custom Business Website, Data Collection from Sensors, Mobile & Web Apps As Services |
Consultation & Development |
TBose Platform
As A Service | Deployment Analysis, Installation, Configuration, Support, Education & Training |
Infrastructure
As A Service | Provision Equipment & Phone Numbers, Maintenance & Administration |
Note that the delivery of a full business services stack is dependent on the availability of allocated brokers and resources in a region.
So designed as a solution, the TBose
→ is cloud based and is delivered under a subscription model, supported and managed by Technocorp, with the help of special partners;
→ integrates customer, partner and human resources management;
→ provides security controls on centralized access to data, files, content and custom services by all users, including the public website;
→ provides a private messaging system integrated with email and sms, a chat service, and an integrated cloud based phone system with voicemail extensions for workers; and
→ can be delivered over a negotiated period and within the budget of most startup projects.
Background On TBose
The TBose system
was designed by Technosoft Business Systems, an experienced systems and information integrator.
The Technocorp Business O/S for Enterprises naturally evolved out of the Business Operating System Engine.
The latter was created by Technosoft Business Systems out of a need to make reliable, to simplify, and to make portable,
the data I/O to MySQL using the PHP Data Objects extension in a HTML platform running highly interactive Javascript applications.
The design is based on an early 90's client-server model, where the client is decoupled from the server over a telephone wire, in order to minimize data transfer.
The idea from Technosoft Business Systems was to avoid or eliminate embedding PHP in HTML,
a non-standard approach to the common use of the server-side scripting language.
There was also the motivation to develop something radically different from previous works, and to eliminate the use of cookies to track connections.
Developed and tested in stages over a number of years, and funded privately,
the TBose evolved
into the Technocorp Business O/S for Enterprises, and is positioned as a structured enterprise cloud solution for a small business to rapidly grow into as it offloads its business management information services to Technocorp.
This was a revisionist approach to the traditional extended enterprise model:
A traditional extended enterprise is a large business with multiple divisions, and corresponding infrastructures,
with services that are accessible by the public, workers, customers and partners.
The increasing speed and reliability of the global web, or internet cloud, is making it possible for
multiple divisions of the extended enterprise to be consolidated down into one centralized system.
The improved management, efficiencies and access control serve to minimize operating costs for a competitive advantage.
The driving force to compete, couple with the increasing speed of the cloud, is accelerating the
consolidation effort by companies.
But unlike a small business growing to fit into a structured corporate system like the TBose,
a large company has a huge challenge to consolidate traditional practices down on to a custom model under a change management process, involving
systems and processes migration, integration, security and retraining challenges.
Initially, when it was a smaller and a less complex system,
the Business Operating System Engine was made available under a licence agreement as a required component for projects delivered by Technocorp.
But as it evolved into a more complex system, requiring tighter integration into a hosting environment, and requiring expertise beyond that of most small businesses,
the TBose was
made affordable under a subscription licence model as part of a hosted solution provisioned and managed by Technocorp.
Note, private cloud deployments will be done on a case-by-case basis.
Technical Overview
Limitations And Disclaimer
Entrepreneurs starting up a corporation are given a basic budget system where TBose is initially deployed on a VPS with minimum computing power to support two workers and a small number of connections with no customer accounts.
As the business evolves, the operating environment has to be evolved into one with a suitable computing power (a larger VPS, a dedicated server, a computing farm etc.),
in order to support increasing number of users and connections.
For a brief preview of TBose V 2.0.0.0, please contact Technocorp with your requirements.
Note, version V 1.0.2.0 is frozen, and is no longer supported.
Note, Technocorp is a trade mark owned by TECHNOSOFT BUSINESS SYSTEMS and licenced by SECITS.
SECITS is a separate entity that manages the licences,
provisions and manages the delivery of the stack of business services to deploy, host and support the online corporations on TBose.
This means that an entrepreneur has to directly negotiate a service level agreement with SECITS
for help in starting up and running a corporation on TBose. It is recommended that the entrepreneur purchase liability insurance for the operations of a corporation, when it starts delivering services to customers.
Except for third party components, the TBose software is owned by TECHNOSOFT BUSINESS SYSTEMS and can only be obtained through SECITS with support.
TECHNOSOFT BUSINESS SYSTEMS provides the TBose software "AS IS", "WITH ALL FAULTS" and "WITHOUT SUPPORT"
under a licence agreement. Note, TECHNOSOFT BUSINESS SYSTEMS is a small business and disclaims any responsible and liabilities for failures in the software, and/or collapse of any business running on the software as a result of any faults manifested in the software.
In other words, TECHNOSOFT BUSINESS SYSTEMS does not provide updates and patches to the software on demand. SECITS manages the
updates into subsequent versions of the TBose software, while TECHNOSOFT BUSINESS SYSTEMS retains full ownership of the software, except for third party components.
BROKERS
Entrepreneurs, without I.T. skills,
having gone through the process to setup their own businesses on TBose,
may want to help start up other entrepreneurs on TBose by becoming Technocorp Authorized Brokers.
The revenue sharing model is the big advantage of becoming a Technocorp Authorized Broker.
With supervision, the non-technical entrepreneur can help Technocorp deliver the non-IT parts of the business services stack under a contract with the following benefits as a Technocorp Authorized Broker:
→ 5% (annually payment) on the annual revenue (pre-taxes) from the TBose software licence used by the entrepreneur's customers;
→ 10% (one-time payment) on the one-time revenue (pre-taxes) from the contract to deliver the non-IT services to the first customer; and
→ 20% (one-time payment) on the one-time revenue (pre-taxes) from the contract to deliver the non-IT services to the next customer.
The broker should note the following:
→ The expected revenue from a contract to deliver non-IT services is more or less what the broker paid for non-IT services in setting up his/her own business on TBose. → In going through the process of starting up one's own business on TBose,
the broker is expected to determine his or her capability to deliver some or all of the non-technical parts of the Technocorp business services stack to others. → The solutions to be delivered are to customers local to the broker.
→ The designation Technocorp Authorized Broker is a trademark and is conditionally assigned to the business of the entrepreneur under a trademark licence agreement that is part of the terms of the Technocorp Authorized Broker agreement for the delivery of quality services.
APPLICATION PROCESS
A prerequisite of the application process is that the applicant must be an existing customer of Technocorp.
This is because the stack of non-technical business services are identified in a private custom project document, when the business of the applicant was deployed on TBose.
The goal of Technocorp is to deliver quality solutions to customers and to
keep customers happy. So, it has to be confident it can
subcontract out some or all of the implementation work to authorized brokers local to customers, and that brokers are prepared to deliver and support that work successfully.
The application process to be a broker is the following:
→ The applicant must identify its own business services it is currently delivering, or plans to deliver.
→ The applicant must identify part or all of the Technocorp stack of non-technical business services as value added services it would like to deliver,
and identifying what it can deliver without supervision.
→ The initial request will be evaluated.
→ If the application is accepted, the applicant will be required to execute the Technocorp Authorized Broker agreement.
The agreement is basically to protect the network of brokers committed to the delivery of quality value added solutions on TBose to customers,
including protecting the businesses of customers and the Technocorp businesses.
Note, to keep brokers happy under a process that is fair to all brokers, Technocorp will not be finding customers for any broker.
For more information, please contact Technocorp.
PHONE TABLET DEVICES
Customers, and brokers, require affordable resources to operate a business.
This is especially true for mobile phone tablets that are sufficient for business use.
So, customers and brokers on a Technocorp business services stack can now obtain Android phone tablets sufficient for use with the TBose platform.
The number of devices the company can obtain is based on the TBose licence the company is using. The price is listed in the Cost table.
Note, Technocorp provisions and distributes its own branded line of
Android phone tablets on a "pre-ordered" basis from an OEM supplier, specifically for customers and brokers, on its business services stack.
It is possible for charities and not-for-profit organizations to obtain these devices for internal use only (not for resale).
The Android phone tablet devices are
→ quad core CPUs, the minimum requirement for running TBose in Chrome; and
→ sufficient for the needs of customers handling online file storage in TBose
The technical detail specifications for the baseline model, designated as HT, are the following:
• Android 4.2
• 10.1" 1280x800 IPS 10 point capacitive screen (16:10)
• Quad core MTK8389 Cortex A7 1.2 GHz CPU
• 1 Gb DDR3 memory
• 16 Gb storage
• 32 Gb expandable storage via TF card (not included)
• 1 MP (front camera) and 5 MP (rear camera)
• 3G WCDMA 850/1900/2100MHz (SIM card not included)
• 2G GSM850/900/1800/1900MHz (SIM card not included)
• Microphone
• 3D G Sensor
• Wi-Fi
• Bluetooth
• GPS/AGPS
• O/S Audio/Video Network Protocols: RTSP (RTP, SDP), HTTP/HTTPS progressive streaming
• O/S Audio Decoder: AAC LC, AAC+, Enhanced AAC+, AAC ELD, AMR-NB, AMR-WB, FLAC, MP3, MIDI, Vorbis, PCM/WAVE
• O/S Video Formats: Mpeg-4, H.263, H.264
• O/S Image Formats: JPEG, GIF, PNG, BMP, WebP
• O/S Language: English, French, Spanish, Italian, German, Russian, Korean, Chinese, Japanese
• Battery: 3.7V 6800mAh Li-Poly
• Extend Port: DC Jack, 3.5mm Headphone jack, HDMI, Mini USB
• FM/TV
For more information and volume discount quotes, please contact Technocorp via sales@technocorp.com.
ABOUT
TECHNOSOFT BUSINESS SYSTEMS
Intellectual Property Owner
Technosoft Business Systems, created in 1992, owns the TECHNOCORP trade mark and TBose, the Technocorp Business O/S for EnterprisesTM software.
TECHNOCORP is a registered trademark or a trademark in Canada, the European Community, U.S.A., Asia and other countries for the delivery of quality technology products, services and solutions to companies.
Between the period of 1996-1997, the TECHNOCORP trade mark had established
usage in North America, South America, Europe, Australia, and the Carribean, as a result
of the Bar Code Integrated System that was developed for Nortel to bar code equipment
used by telcos around the world.
Technosoft Business Systems licences the TBose software
"AS IS", "WITH ALL FAULTS" and WITHOUT SUPPORT, through Secits, to customers of Secits holding a valid hosting service agreement with Secits.
As such, the customer is required to negotiate a separate service level agreement for software support and development with Secits.
SECITS
Technology And Services Provider
Secits was created in 2006 in Toronto, Canada, and operates under the licenced Technocorp ® brand.
Secits exclusively provisions hosting and management information services associated with the Technocorp Business O/S for EnterprisesTM software.
WARNING:
1. Avoid businesses using Technocorp in their names. At the time of filing trademark applications in 1996, Technocorp was a unique entry in AltaVista.
2. Any business implying brand association is misleading consumers and anyone acting to mislead is untrustworthy.
3. All Technocorp businesses with customers are only conducted through this TECHNOCORP.COM webite.
4. All Technocorp education, training and certification services are handled by Secits Inc.
5. Never accept emails claiming to be from TECHNOCORP. Look at the routing addresses to determine validity.
Do not open HTML based emails.
6. Contact your local police fraud division to report any fraud or abuse.
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